Van 3Ask Marco aboutHeat pumps · Duct design · Cold-climate installs
Marco Reyes
Senior HVAC technician
EPA 608 Universal14 yrs
Since 1998
A family firm with 38 techs and one phone number.
We started with one van and a plumber in Maple Ridge. We still answer our own phone, and every tech who comes to your house works for us.
1998Founded
38Licensed techs
14Vans
Our story
Twenty-eight years of house calls.
We grew one trade at a time, only when we could do it with our own people.
1998
One van, one plumber
Walt Pellbrook starts fixing pipes in Maple Ridge out of a white van and a garage.
2006
Heating joins
We add furnace and AC work after customers kept asking who we'd recommend.
2013
Our own electricians
Two master electricians join, so panel and wiring jobs stop going to subcontractors.
2019
Night crews, not on-call
We start staffing emergency shifts with techs who are awake, not woken up.
2024
Heat pumps and rebates
We become the valley's busiest heat pump installer and start filing rebates for customers.
Today
38 techs, 14 vans
Still one crew per job, still family-run, still answering the phone ourselves.
4.9Average from 2,318 Google reviews
64 minAverage emergency arrival
26,400Homes fixed since 1998
10 yrParts and labour warranty
Licensed & insuredBackground-checked techsEPA 608 certifiedMaster plumber on staffFixed prices, no overtime feesRebate paperwork filed for youNo subcontractorsClean-up included
Our promises
Four things we put in writing.
01
The price on the work order is the price
If the job takes longer or needs more parts than we thought, that's on us.
0 surprise charges
02
In your window or the visit is free
We give you a two-hour window and a live arrival text. Late means no charge for the visit.
97% on time
03
Our own techs, never subcontractors
Every person who comes in your house works for us, is background-checked and wears a name badge.
38 techs
04
We leave it cleaner than we found it
Shoe covers, drop cloths, and the old equipment goes with us.
Always
The team
The people who'll be in your house.
Hover a card to see which van they drive and what to ask them about.
Van 3
Van 7Ask Aisha aboutRepipes · Water heaters · Leak detection
Aisha Nwosu
Master plumber
Master Plumber #MP-773111 yrs
Van 5Ask Tom aboutPanel upgrades · EV chargers · Old-house wiring
Tom Whitaker
Master electrician
Master Electrician #ME-552019 yrs
Van 1Ask Walt aboutSewer lines · Old houses · Bad jokes
Walt Pellbrook
Founder, still on the tools
Master Plumber28 yrs
Van 9Ask Priya aboutFurnaces · AC repair · Indoor air quality
Priya Shah
HVAC technician
EPA 608 Universal6 yrs
Van 11Ask Jess aboutDrains · Toilets · Emergency calls
Jess Morgan
Service plumber
Journeyman Plumber8 yrs
Van 12Ask Omar aboutLighting · Smart switches · Surge protection
Omar Haddad
Electrician
Journeyman Electrician5 yrs
Van 2Ask Daniel aboutInstall days · Line sets · Rebate paperwork
Daniel Okafor
Install lead
EPA 608 Universal10 yrs
4.8Staff rating
Careers
“We pay for your licences, give you your own van, and you go home on time most days.”
Tom Whitaker · Master electrician, 19 years
Hiring now
Want to work here, or just need us?
Apprentices, journeymen and masters in all three trades. Send us a note, or book a visit like everyone else.
(555) 014-2200