Van 3Ask Marco aboutHeat pumps · Duct design · Cold-climate installs
Marco Reyes
Senior HVAC technician
EPA 608 Universal14 yrs
4.9Average from 2,318 Google reviews
64 minAverage emergency arrival
26,400Homes fixed since 1998
10 yrParts and labour warranty
Licensed & insuredBackground-checked techsEPA 608 certifiedMaster plumber on staffFixed prices, no overtime feesRebate paperwork filed for youNo subcontractorsClean-up included
Services
Everything behind your walls, handled.
Heating, cooling, plumbing and electrical, done by our own licensed crews with a fixed price before we start.
All services
Heating & coolingHeat pump installation
A quiet, efficient heat pump that heats and cools, sized room by room, with the rebate paperwork filed for you.
From · 1-day install
$8,900
HeatingFurnace repair & replacement
No heat tonight, or a furnace on its last winter. We diagnose on the first visit and carry the common parts on every van.
From · Same day
$79 visit
CoolingAC repair & tune-ups
Warm air from the vents or a unit that won't stop running. Most AC repairs are done in one visit.
From · Same day
$89 tune-up
PlumbingWater heaters
Tank, tankless or heat pump water heaters, installed the same day in most cases, with the old tank hauled away.
From · Same day
$1,850
PlumbingDrains & sewer lines
Slow sinks to full sewer backups. We clear it, show you the camera footage and tell you if it will come back.
From · Same day
$149
PlumbingLeak detection & repiping
Find the leak without tearing up the house, then fix it, or replace old pipes with PEX in two to three days.
From · 2–3 days (repipe)
$189
Upfront pricing
Your price, before we set foot inside.
Pick the job, your home size and the tier. The work order on the right is the price we honour on the day: labour, permits, haul-away and rebates included.
01 · What do you need?Heating & cooling
02 · Size of your homeChanges the labour
1,850sq ft
8001,6002,4003,2004,000
03 · Pick a tierAll include a 10-year warranty
04 · ExtrasOptional
Work order WO-4805Install time 1 day
Rebate applied
Heat pump install
High-efficiency · 18 SEER2 · 9.5 HSPF2
High-efficiency equipment$9,400
Install labour · 1,850 sq ft$4,898
Permit and inspection$380
Smart thermostat$290
Haul-away and clean-upincluded
Federal + utility heat pump rebates−$4,200
Typical local quote $18,260 · ours $14,968 before rebates$3,293 less
- Today15-min video survey confirms the price
- This week1 day install. One crew, no subcontractors
- AfterWe file the rebate paperwork for you
Or pay monthly · 7.99% APR · 10 years
$131/mo
$10,768 total after rebates. On approved credit; 0% for 18 months also available.
Lock this price and bookHow a visit works
From your call to a clean driveway.
- 08:02
You call or book online
A real person answers in 11 seconds on average. Online, you pick a two-hour arrival window that suits you.
- 08:40
We fix the price first
Your tech does a 15-minute video survey or looks at the photos you send, then puts a fixed price on a work order.
- 10:15
The van arrives in your window
You get a text with your tech's name, photo and live arrival time. Shoe covers on and drop cloths down before any tools come out.
- 14:30
Tested, cleaned up, filed
We test everything with you, register the warranty, file any rebates and take the old equipment away.
11 sAverage time to answer the phone
On the job
“We quote the job before we start, and that's the price you pay. No overtime charges, no surprise parts.”
Rosa Delgado · Operations lead, 22 years
Emergency, 24/7
Burst pipe at 2 a.m.? We're already on the road.
Our night crews are awake, not on call from bed.
Call now · average arrival 64 min(555) 014-2200Flat $129 call-out, waived if you go ahead with the repair.
- 01Water leak: turn off the main valve, usually where the pipe enters the house.
- 02Gas smell: leave now, don't touch switches, call the gas company, then us.
- 03Sparks or burning smell: switch off the main breaker if it's safe to reach.
Dispatch board4 vans on the road
Van 3Burst pipeMarco R. · Maple Ridge14:00ETA
Van 7No heatAisha N. · Fernhill26:00ETA
Van 5Power out, half the houseTom W. · Lakeshore41:00ETA
Van 1Water heater leakPriya S. · Old Quarry52:00ETA
Financing
A new system for less than your phone bill.
Spread any job over 18 months at 0%, or up to 10 years.
Job total$1,000 – $25,000
$9,500
Your monthly payment
$115/moOn approved credit. Rates depend on your credit.
Answer in about 60 secondsSoft check, no score impactPay it off early, no penalty
Maintenance plans
Fix it before it breaks.
A plan books your tune-ups for you and takes the call-out fee off the table.
Comfort
$14/mo
1 visit a year
- Heating or cooling tune-up
- Priority booking
- 10% off repairs
Tap to see the checklistJoin
Whole HomeMost homes pick this
$29/mo
2 visits a year
- Heating and cooling tune-ups
- Plumbing and panel safety check
- No call-out fees, ever
- 15% off repairs
Tap to see the checklistJoin
Total Care
$49/mo
3 visits a year
- Everything in Whole Home
- Same-day guarantee
- Parts covered up to $1,500/yr
- 20% off repairs
Tap to see the checklistJoin
Service areas
Ten towns, one hour or less.
Our vans start the day spread across the valley, so the nearest tech is rarely far. Check your ZIP code.
Try 91402
4.92,318 reviews
592%
46%
31%
20.5%
10.5%
Google · Nextdoor · our own follow-up survey
Heat pump install
Two techs, one day, and the house was quieter and warmer than it's been in years. They showed me the price on a tablet before they touched anything, and it didn't move.
Dana K.
Maple Ridge · March 2026
Burst pipe
Pipe went at 1:40 a.m. Someone answered on the second ring, talked me through the shut-off and a van was here by 2:35. Same price they'd charge on a Tuesday.
Luis M.
Fernhill · January 2026
Panel upgrade
They handled the utility, the permit and the inspection. I just had to be home. The labelled panel is a thing of beauty.
Grace O.
Lakeshore · February 2026
Water heater
Tank started leaking on a Sunday. New one in by 4 p.m. and they took the old one away. Clear price, no upsell.
Sam & Ivy R.
Old Quarry · November 2025
Furnace repair
Diagnosed a cracked flame sensor in ten minutes and had the part on the van. Explained everything and didn't try to sell me a new furnace.
Peter H.
Brook Hollow · December 2025
EV charger
They avoided a panel upgrade with a load manager and saved me about $3,000. Charger was working by lunch.
Anita V.
Cedar Falls · April 2026
AC repair
Hottest day of the year and they still came same-day. Capacitor replaced, AC back on in under an hour.
Marcus T.
Westgate · July 2026
Drain clearing
Cleared the main line and showed me the camera footage of the roots. Booked a follow-up to line it. Arrived at the end of the window but texted ahead.
Helen W.
Riverton · May 2026
Heat pump install
We were nervous about ditching the oil furnace. They ran the numbers with us honestly. First winter bill was less than half.
Joe & Pat L.
Pine Bluff · February 2026
Whole-home repipe
Three days, tidy patches, and the water pressure is finally normal. The crew lead sent photos every evening.
Mira S.
North Glen · October 2025
Maintenance plan
The plan pays for itself: they found a weak capacitor in spring before it could fail in August.
Tom B.
Maple Ridge · June 2026
Outlets and lights
Fixed the flickering kitchen lights and added two outlets. Polite, fast and they swept up.
Ruth A.
Lakeshore · August 2026
Our team
The people who'll be in your house.
Every tech is ours: licensed, background-checked and wearing a name badge. No subcontractors, ever.
Meet everyoneVan 3
Van 7Ask Aisha aboutRepipes · Water heaters · Leak detection
Aisha Nwosu
Master plumber
Master Plumber #MP-773111 yrs
Van 5Ask Tom aboutPanel upgrades · EV chargers · Old-house wiring
Tom Whitaker
Master electrician
Master Electrician #ME-552019 yrs
Van 1Ask Walt aboutSewer lines · Old houses · Bad jokes
Walt Pellbrook
Founder, still on the tools
Master Plumber28 yrs
Questions
Straight answers.
The things people ask us most, before we come out.
All pricing questionsNo. The price on your work order is the price, whether we come at 2 p.m. on a Tuesday or 2 a.m. on a holiday. Emergency visits have a flat $129 call-out that's waived if you go ahead with the repair.
For most jobs we use a 15-minute video call or the photos you send. For bigger jobs the tech confirms the price on site before any work starts, and it doesn't change.
Yes: 0% for 18 months on approved credit, or plans up to 10 years. Applying takes about 60 seconds and is a soft check that won't affect your score.
Our average emergency arrival is 64 minutes across the valley, and most towns are faster. Night crews are awake and on shift, not on call from bed.
For leaks, close the main water valve. For a gas smell, leave the house and call the gas company first. For sparks or burning smells, switch off the main breaker if it's safe to reach.
Yes. Everyone who comes to your home works for us, is background-checked, drug-tested and wears a name badge. We never subcontract.
Same-day visits
Something not working? We can usually be there today.
Book online in two minutes, or call and a real person answers. Either way you get a fixed price before any work starts.
(555) 014-2200